The Art of Managing Up and Down: Balancing the Sandwich Leadership Role
by 郑婉妮博士 Dr Cheng Wan-ni
In early childhood education, senior teachers or team leaders often play the critical "sandwich leadership" role, acting as a bridge between upper management and their teams. This dual responsibility requires them to navigate upward communication to convey team needs and implement management decisions, while also leading and supporting their colleagues effectively. Balancing these demands can be challenging, as it requires precision in communication, emotional regulation, and the ability to manage expectations from both sides.
This course is tailored for "sandwich leaders," focusing on how to manage upward effectively by earning trust and clarity from superiors, as well as leading teams with empathy and precision. Participants will learn strategies to balance communication, avoid distortion when relaying instructions, and manage their language and emotions effectively. By mastering these skills, they can thrive in their roles and become confident, effective leaders in the workplace.
Available Classes
25-02-2025 (Tue)
1.30pm - 4.30pm
3 Hours
Singapore Centre for Chinese Language
$98.10